DarkWeb ID
How To
- How do I register for a helpdesk account?
- How do I add a user from my client's Organization?
- How do I view and manage organization compromises?
- How do I add my company users?
- How do I manage Compromise Notifications emails my users are receiving?
- How do I setup Whitelabeled Email?
FAQ
- Compromise results do not report compromises for a newly added domain
- End of Life for SpotLight ID
- I’m seeing multiple users with the same password being exposed on the same day, what does that mean?
- Can I track personal email accounts for compromises?
- Any “best practices” for individual users or corporate it on frequency of password change or actually changing your personal or professional email?
- Is it safe to say cloud storage is a serious concern for data breach? With most of our software tools moving to cloud hosting, does this create more risk for my company’s ip?
Troubleshooting
- Unable to Create a New User under a SMB or MME. Unable to create user: Unprocessable Entity: User seat limit reached
- Autotask - Error - "This Integration Experienced The Error: Internal Server Error"
- Live Data Search - Error - "Your search query references a protected domain or email address"
- Autotask - Error - "Ticket Creation Failed: Data Violation: Queueid Is Required"
Integrations
- Autotask or Connectwise- My integration status is "Inactive". How do I enable it?
- Autotask or Connectwise - How Do I Add Organizations To My Integration?
- Where is the Autotask User Guide?
- Where is the Connectwise Integration User Guide?
- Where is the Infusionsoft User Guide located?
- How do I "Enable" my Autotask or Connectwise integration?