Release Notes
DarkWeb ID
- My compromise report shows fake accounts such as info, spam for my domain
- DarkWeb API FAQS
- Live Search - Limited to 100 results
- How can we whitelist IP’s for API access in Dark Web ID?
- What is a Supply Chain?
- Limiting Compromised User Account reports
How To
- How do I register for a helpdesk account?
- How do I add a user from my client's Organization?
- How do I view and manage organization compromises?
- How do I add my company users?
- How do I manage Compromise Notifications emails my users are receiving?
- How do I add Domains, IP's and Personal Emails for monitoring?
FAQ
- Subscribe/Unsubscribe from Daily/Monthly Dark Web Compromise Report
- Compromise results do not report compromises for a newly added domain
- End of Life for SpotLight ID
- I’m seeing multiple users with the same password being exposed on the same day, what does that mean?
- Can I track personal email accounts for compromises?
- Any “best practices” for individual users or corporate it on frequency of password change or actually changing your personal or professional email?
Troubleshooting
- Unable to Create a New User under a SMB or MME. Unable to create user: Unprocessable Entity: User seat limit reached
- Why is my user showing 2FA Disabled?
- Autotask - Error - "This Integration Experienced The Error: Internal Server Error"
- Autotask - Error - "Ticket Creation Failed: Data Violation: Queueid Is Required"
Integrations
- PSA Integration shows Non-Matching Organizations
- Autotask or Connectwise- My integration status is "Inactive". How do I enable it?
- Autotask or Connectwise - How Do I Add Organizations To My Integration?
- Where is the Autotask User Guide?
- Where is the Connectwise Integration User Guide?
- Where is the Infusionsoft User Guide located?