Unable to Create a New User under a SMB or MME. Unable to create user: Unprocessable Entity: User seat limit reached

Problem 

When trying to add an SMB or MME user, I get the following error message:

Unable to create user: Unprocessable Entity: User seat limit reached.

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Cause

As of April 18th, 2020 we added the ability to place a limit on the number of users allocated to your SMB or MME. You will have a pool of user licenses, that can be allocated as you wish. 

Resolution

Under the main page for DWID, look for the SMB or MME and select EDIT.

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This will open the settings for this particular SMB, and just navigate towards the middle and allocate the user seats available.

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